LEAD AGENT: Matthew Chae

Who is Matthew Chae?

Matthew was born (one of three sons) in Seoul, Korea. At age 4, his parents brought the family to the United States because they wanted the “American dream” for their kids. They moved to northern Virginia where he has lived almost all his life. He is a graduate from the University of Virginia (Wahoo!) and a Master’s in Business Administration (MBA) graduate from George Mason University.

He lives in Fairfax with his lovely wife, Sara, and they are blessed with two sons, Zachary and Jeremy. His passions, outside of helping people, include: spending time with his family and friends, playing board games and watching movies; however, his greatest passion in life is loving God and serving people. He is an active member of Open Door Presbyterian Church in Herndon, Virginia.

How Did Matthew get started in real estate?

Matthew started his career in management & technology consulting by working for one of the nation’s premier management consulting firms (Booz | Allen | Hamilton.). After several years with Booz, achieving mid-management level status and receiving his MBA (which he obtained while working full time at Booz), he felt that he wanted to make a greater difference in real people's lives. While in the process of purchasing his first home, he discovered that real estate was a tangible way to serve people, while incorporating his skills in consulting and analysis.

Matthew experienced that most of the real estate agents were out to "SELL, SELL, SELL" him and not really help him. They didn't necessarily understand the market fully, they didn't empathize with his needs, and he constantly had the impression they were looking out for their own interests, rather than protecting his. Also, he didn't feel that he was getting a proper education in the home-buying process. In fact, after he found and contracted on his future house, he barely saw or talked to his agent until settlement. In actuality, Matthew did much of the coordinating and negotiating with the seller, finding his own inspectors, lenders and other vendors. It was a very stressful and confusing time.

Since Matthew had been a consultant and was in the business of helping people, he sensed there was a real need in the residential real estate market. He felt that if home buyers and sellers received true consulting, knowledgeable advice and help at a personal level, the process could be less stressful and an exciting experience as it should be.

It was then that he made a commitment to pursue a business in real estate consulting and sales by gaining a comprehensive understanding of the real estate marketplace, the laws, and the processes. He wanted to utilize what he had gained to fully consult his clients in real estate by putting his clients' interests ahead of his own and not by believing that he has to be the “flashy,” "SELL, SELL, SELL" salesman. He knew that he just had to do things honestly, be his best and treat his clients well.

His philosophy has worked well and he truly enjoys getting to know his clients. His client testimonials tell their story.

Matthew is aligned with Keller Williams Realty . Being the 4 th largest real estate firm in North America, their knowledge base and culture is strong and deep. Matthew especially appreciates their business model and philosophy.

What is CHAE-care?

With over 30 years in northern Virginia and more than 13 years of sales and consulting experience, Matthew uses his wealth of real estate market knowledge and experience to provide his clients with the best experience during a real estate transaction. He understands that home buying or selling is a very big step and works diligently to make sure his clients are taken care of and supported throughout the entire process. His goal is NOT to “sell” his clients but rather to consult and help them on their real estate needs. His goals are to:

The foundation of his business is his Commitment to his clients. Nothing is more important than making his clients feel that they have been well-serviced and cared for. Matthew also believes in maintaining Honesty and integrity. In any market, he wants his clients to know as much as possible and the truth.  Sometimes clients love what he has to say and sometimes it is not what they want to hear; however, at all times, they always know that Matthew has been upfront and honest with them. Matthew also really believes in the goals stated above and the individual goals set forth in each transaction and strives to Achieve these goals and, in doing so, achieve for his clients. Lastly, Matthew believes in Excellence in all things. He does not want to just do a job for the sake of doing a job but want to “do it well”…”do it right.”

His ultimate goal with each of his clients is for them to walk away with the thought that their experience was at lease one step above what they had expected from him or any Realtor.  In the end CHAE-care is providing service to his clients at a higher standard than what is expected because, for Matthew, serving his clients is more than just a sale.  It is his calling and his way of serving God through his work. ^{(Col 3:23-24)}

How can Matthew Help YOU Home?

Matthew is committed to helping his clients through the ENTIRE home-buying or home-selling process with a comprehensive, progressive strategy. For Buyers, he is able to use these skills to stay on top of the market and find their dream homes using the all technical tools, such as the internet, email, efax and much more. For Sellers, his “EXTREME” marketing plan provides the most extensive market exposure possible by capitalizing on electronic and print advertising at the local, national, and international levels. This ensures his clients ability sell their homes quickly, for the most money with the least amount of stress.

Awards and Achievements

• NVAR $10 Million+ Top Producer’s Club (2004-present);
• NVAR Top Producer’s Club (2003-present);
• NVAR Multi-Million Dollar Sales Club (2002-present);
• Keller Williams Realty, Chantilly Market Center, Top Producing Individual (2003 & 2004)
• Keller Williams Realty, Virginia Region, Top Producing Individual (2004)
• Keller Williams Realty, Virginia Region Realtor of the Year (2003);
• Keller Williams Realty, Virginia Region Rookie of the Year

How has Matthew Excelled in Real Estate?

Matthew has been recognized by the Northern Virginia Association of Realtors' Top Producer’s Club for several years and remains in high standing among his fellow Realtors. Within Keller Williams Realty (Virginia Region), he has been honored with the Realtor of the Year and Rookie of the Year awards  for being a good example of their "win-win" philosophy, maintaining honesty and integrity, always acting responsibly, being committed to his clients and "maintaining an all-around professional Keller Williams image" in the Real Estate community.

But more important than labels and awards, Matthew has helped many people home and his client testimonials tell their story...

THE HELPING YOU HOME Team consists of Amy Miller, Buyer Specialist, Christine Yoon, Office Manager, and Christina Chong, Marketing Specialist. The Helping You Home Team is not common to the real estate business in that the typical agent works alone and does not grasp the "team" approach to the real estate industry. Years of experience has taught Matthew not to "spread himself too thin" by handling every aspect of a client's transaction, but instead to train, consult and demand that his high service standards and expectations are delivered by each of his team members at the same level he would deliver to his clients, personally.

Think of it this way...When you stay at a "Hilton" hotel it's not because Mr. Hilton greets you outside to grab your luggage. Mr. Hilton does not check you in at the front desk, nor does he clean your room or deliver room service to you at night! However, the employees on Mr. Hilton's "team" deliver world class service in all of these areas just as Mr. Hilton would if he were there himself! Mr. Hilton has a "business" that demands every customer have an exceptional experience delivered by his team!

Experience CHAE - care!!